linerclub.blogg.se - Door dash customer service

#Door dash customer service how to#
#Door dash customer service driver#

We are customer obsessed - Our mission is to grow and empower local economies.

Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.

We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient.

Creating solutions that will lead our company and our industry is what we do - on every project, every day.

We are doers - We believe the only way to predict the future is to build it.

It’s something everyone at DoorDash embraces and embodies.

We are leaders - Leadership is not limited to our management team.

You have experience maintaining a high level of professionalism.You are very organized-you can juggle both issue resolution & concise communication.You have high emotional intelligence and you are great at building relationships.You are customer-centric and you love helping people.You are above average in technological fluency, including smartphone application navigation, computer function navigation, such as using hotkeys for copy/paste, opening multiple tabs, email.You are a highly-motivated individual that works well in a team environment.You have effective written communication skills-including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash’s brand voice and tone.You have experience in a fast-paced customer service role and are resilient in an ever-changing environment.You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).You have 1+ years experience handling customer issue resolution using email, phone and chat.Excel at Quality! We want to be the best Customer Experience Company out there!.Demonstrate effective communication skills and relationship-building.

#Door dash customer service how to#

Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes.

#Door dash customer service driver#

Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.

Handle three main channels: Inbound Calls, Chats, and Emails for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction.

You're excited about this opportunity because you will. These schedules will be adjusted periodically to meet the needs of our business. An Agent will be assigned a schedule that may include evenings, weekends, or holidays. Note: We are a 24 hour/365 day operation. Representatives will report to the Marketplace Live Operations Supervisor.

You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. We’re looking to grow our Marketplace Live Operations team by leaps and bounds.